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 VL Conduct Offence

VL Conduct Offence	Penalty	Common Reasons
Taking from passenger a fare more than the fare last published by the Licensed operator by less than $20	12 demerit points
Taking from passenger a fare more than the fare last published by the Licensed operator by more than $20	21 demerit points
Soliciting for Passengers	12 demerit points
Parking at taxi stop	$50 fine	Taxi drivers park at taxi stop to wait for prospective passengers instead of cruising around to look for passengers.
Failing to ensure safety of passengers	$50 fine	Taxi drivers fail to ensure passengers have fully boarded or alighted before moving off
		Weaving in and out of traffic
		Failure to obey traffic lights signal such as beating red/ amber traffic lights
		Failure to keep within the permissible road speed limit
		Applying brakes abruptly
		Watching videos on mobile while driving
Refusing fare	$300 fine and 6 demerit points	Taxi drivers have personal booking jobs
		Taxi drivers pick and choose passengers/locations
		Taxi drivers changing shift with status of taxi rooftop sign showing it’s available
		Taxi drivers only accepting cash payment and not other payment modes
		Failure to stop when signalled by passengers when the taxi is available for hire
Failing to behave in a civil and orderly manner	$50 fine	Taxi drivers are rude and aggressive
		Taxi drivers passing insulting/threatening/abusive/ uncalled for remarks at passengers
		Taxi drivers shouting and scolding passengers
		Taxi drivers hurling vulgarities and pointing middle fingers
		Taxi drivers challenging for fight
Terminating hiring	$200 fine and 5 demerit points	Taxi drivers cannot agree on the route of travel with passengers
		Usually follow after the dispute with passenger over conduct/ safety issues
Leaving taxi unattended	$50 fine	Taxi drivers park at the taxi lots to run errands or answer to nature’s calls
Failing to take the shortest and most direct route	$100 fine and 3 demerit points	Taxi drivers did not ask for or follow passenger’s preferred route
		Taxi drivers take alternative route due to heavy traffic or road closure
Attempting to overcharge	$100 fine and 3 demerit points
Failing to display accurate taxi roof sign	$50 fine