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Driver Fee(Temporary from 16 April 2026 to 31 May 2026, will be extended until 31 July 2026.)
Description
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Services
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Fee charge
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Driver Fee (Fee go directly to driver)
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SmileRide 4 Seaters SmileRide 6 Seaters |
$0.60 |
Waiting Fee
Description
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Services
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Fee charge
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Passenger late for more than 5 mins after driver arrives at pick up point
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SmileRide 4 Seaters SmileRide 6 Seaters |
$3 |
Commuters Cancel Trip
(Commuters will be charged either fee, $4.00 or $7.00 only should they cancel the ride)
Description
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Services
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Fee charge
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Cancellation after vehicle assigned more than 5 mins
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SmileRide 4 Seaters
SmileRide 6 Seaters |
$4
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Cancellation by passenger 5 mins after driver has arrived at pick up point
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SmileRide 4 Seaters
SmileRide 6 Seaters |
$7
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Commuters No Show
Description
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Services
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Fee charge
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Driver cancelled trip after waiting for more than 5 mins at pick up point and commuter no show
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SmileRide 4 Seaters
SmileRide 6 Seaters |
$7
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Platform Fee
Services
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Fares
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Platform Fee Applicable
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SmileRide 4 Seaters
SmileRide 6 Seaters |
Less than $10.00
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$0.80
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More than or equal to $10.00 but less than $13.00
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$0.90
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More than or equal to $13.00 but less than $16.00
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$1.00
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More than or equal to $16.00 but less than $19.00
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$1.10
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More than or equal to $19.00 but less than $22.00
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$1.20
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More than or equal to $22.00 but less than $25.00
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$1.30
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More than or equal to $25.00 but less than $30.00
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$1.40
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More than or equal to $30.00
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$1.50
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| Our Vehicles |
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Platform Booking Fee (The platform booking fee will be applicable for all taxi metered fare trips dispatched on any Trans-cab taxis booked via Smile app)
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| Peak Hours: Monday - Friday except Public Holiday(06:00 hrs to 09:29 hrs & 17:00 hrs to 23:59 hrs) Saturday - Sunday & Public Holiday(10:00 hrs to 13:59 hrs & 17:00 hrs to 23:59 hrs) |
$3.30
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$3.30
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$3.30
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$3.30
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Current Booking:$10.00
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Off Peak Hours |
$2.30
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$2.30
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$2.30
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$2.30
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Advanced Booking (at Least 30 Min in advanced) |
$8.00
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$8.00
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$8.00
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$8.00
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$20.00
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Cashless Payment Transaction Fee
Services
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Transaction Fee
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All Booking book via Smile App
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2.78% + $0.15
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ERP
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All fares are excluded ERP charges. Passengers are required to bear the ERP charge shown on the upper display of the In-Vehicle Unit. The ERP charge is deducted each time the TAXI/PHC passes under the ERP Gantry
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