Our Taxi Booking System

Our Group has invested in a technologically advanced call booking system which utilises satellite technology to allow hassle-free call booking and quick response rates to calls from commuters in order to improve the efficiency and effectiveness of driver operations and to provide convenience and ease of use to commuters.

The system automates taxi booking, from the initial entry of customer call details, through to allocation of the most suitable taxi and the subsequent transmission of job details for display to the driver. By incorporating GPRS and GSM network dispatch and tracking facilities, the system's dispatch and tracking facility is capable of detecting the location of our taxis rapidly and accurately in highly built-up urban environments.

Taxis will be automatically allocated, based on a range of criteria including proximity to the pick up location and the estimated time for the driver to reach the pick up location. Our GPRS assisted taxi dispatching system utilises high quality digitised map contents data to facilitate the dispatching of jobs to nearest vehicles, alerts on taxi arrival and other parameters which are essential to ensure passenger satisfaction. This enables the call centre to communicate effectively with the taxi drivers so as to ensure that the waiting time for the passenger is minimal.

Try our new TransCab Taxi Booking App on your iPhone / Android mobile now!

With our new mobile TransCab App, you can make bookings with our taxi in just a few easy steps.

There is no registration required as well as re-entering your details as your previous bookings will be saved.

Enter your Booking Information
- Name: Your Identity Name
- Mobile Number: Your Mobile Number for contact purposes
- Address: Your Pickup Location Address
- Pickup Point: The Pickup Point of your Address
- Taxi Type: The taxi model

Making a new Taxi Booking
- All Fields are mandatory
- Make booking with a simple "Book" button
- A successful booking will be followed by a notification

- Check the status of your booking here!
- Status will auto-refresh every 20 seconds
+ Searching: We are still searching a TransCab taxi for you.
+ Assigned: A TransCab taxi has been assigned to you!
+ No Taxi: No TransCab taxi found. Please re-book again.
+ Trip Started: The Taxi has picked you up successfully.
+ Cancelled: Please re-book again.
- Cancel your current booking with the Cancel button
- New bookings can only be made after the current booking has cancelled/ended
- New Map Feature added
+ Allows the user to view the approximate distance between your designated pickup location and your assigned taxi, on a map.
+ Map feature will only be available after the taxi has been assigned during the booking.

Trip Ended
- Once your trip has ended, your current booking status will be cleared
- Proceed to the home page to make a new booking

- Browse your booking history
- Up to 10 previous bookings saved

- Make your saved booking with the same Booking button

  • Screenshot For iPhone App
  • Screenshot For Android App